How available payment methods, authorisation and refunds work on Nimall.
Available methods
Nimall is designed to support cards, Tabby, Tamara and Cash on Delivery. A method is available for an order only when it is enabled and selectable at checkout for your market, address and order value. Options labelled Coming soon cannot yet be used.
Cash on Delivery
When Cash on Delivery is available and selected, no online payment is collected by Nimall at checkout. Payment is made to the courier when the order arrives. Availability can vary by city, product and order value.
Cards and digital wallets
Online payments are processed by authorised payment partners. Nimall does not store your full card number. Your bank may request additional verification and may decline or temporarily authorise a transaction.
Tabby and Tamara
Buy-now-pay-later approval, schedules, eligibility, fees and limits are set by Tabby or Tamara. Their terms are presented during their payment flow. Nimall receives only the status needed to process your order.
Security and refunds
Checkout traffic uses encrypted connections. Approved online-payment refunds are returned through the original provider; provider processing times apply. COD refunds are arranged with support using an appropriate available method.
Need help?
Contact Nimall and include your order number when your question is about an order.