Flyeagle Delivery

Products identified as UAE stock or KSA stock are fulfilled by Flyeagle through local cloud warehouses and regional fulfilment locations. Stock is confirmed again when an order is processed, and the delivery estimate shown at checkout reflects the selected address and current availability.

Orders are normally prepared and dispatched within 2–3 business days. After dispatch, estimated delivery is about 48 hours in the UAE, 3–7 business days for major KSA cities and 5–10 business days for other KSA regions. Product availability, weekends, public holidays and remote locations can affect timing.

Delivery availability and charges are calculated by Shopify Checkout from the selected country, address, order value and the current shipping profile. The App shows the merchandise subtotal before checkout; Shopify then shows the exact delivery charge and final total before you place the order.

• Most regional marketplaces, such as TEMU and Noon, also apply delivery fee rules that are tied to minimum basket values or service tiers.
• Amazon usually applies shipping fee logic by promotion eligibility, geography and account settings.
• We keep the same transparent model here: Shopify Checkout shows the exact delivery charge and final total before you pay.

• Order received: your order number and details are saved in your Nimall account.
• Picked and packed: products are checked and prepared in the Flyeagle fulfilment network.
• In transit: Flyeagle tracking information is provided when it becomes available.
• Delivered: a Flyeagle courier or approved delivery partner completes delivery to the address selected at checkout.

Flyeagle is a dedicated logistics business within our group strategy. The active network currently supports UAE and Saudi Arabia, with Egypt and additional North African markets planned as the network expands. Market availability is only shown after a warehouse and service area are operationally verified.

Please provide a complete address and reachable phone number. A courier may contact you to coordinate delivery. Failed attempts caused by an incomplete address or unavailable recipient can delay delivery or lead to a return.

If tracking has not updated or the estimated window has passed, contact order@nimall.com or WhatsApp with your order number. We will check with the delivery partner and update you.